It depends on your device model.

• AirPods 1/2/3 & AirPods Pro (2019/2022/2023):

  If your device supports wireless charging, you can charge it wirelessly using a regular MagSafe charger, even with the case on. However, it's not compatible with an Apple Watch charger.

• AirPods 4 (Standard Version):

  This model only supports wired charging and does not support wireless charging.

• AirPods 4 (with Active Noise Cancellation):

  The case won't interfere with wireless charging, and you can even use an Apple Watch charger to power up your device.

Be sure to watch the instruction video and follow the steps below when taking off your case:

1. Slide the switch to open the lid.

2. Plug the included removal tool (or a charging cable) into your charging case's port and push it out.

3. Remove the lid.

Please send us a photo of the item you received, along with your shipping address, and we will send a free replacement.